What our Customers say...

Fire Damage Testimonials

We had a fire loss due to our mulch catching Fire. Rick and his crew were prompt and efficient. Fatima and Shannon did a great job taking care of our kitchen items. We would recommend SERVPRO 

They did such a wonderful job if I could rate them higher I would. Everyone was wonderful, responsive and so respectful. I would definitely recommend.

What I thought was a small kitchen fire turned into a whole house cleaning, painting and repair project.  Rick and Fatima, along with their crew did an outstanding job getting my house back. There was much detail taken to hand wash and pack fragile items.  They demonstrated patience, understanding and emotional support as I went through items in our house that needed to be disposed of. They went above and beyond to get my house cleaned and odor free.  They even worked to facilitate information with the insurance and cleaning companies.  I would highly recommend SERVPRO of Wauconda.
Thank you for all you did!

Rick was the best! He really took the time to take care of all my personal belongings, and I am grateful for that

WE were very satisfied with the work done by SERVPRO! The crew showed great attention to detail. Fatima took great care in washing, by hand, all the valuables and trinkets in the house, as well as wrapping and boxing these items. Frequent personal communication with Rick was greatly appreciated.

After a small kitchen fire that resulted in a lot of smoke damage, we signed with SERVPRO. I can not begin to say enough about the quality of their work. Rick and Fatima were very understanding and supportive, knowing how difficult the situation was.
Along with their staff, they made sure to handle all of our belongings with a great deal of care. Rick was available anytime I had a question or concerns. They were able to remove all the odor from my home. My carpet felt and looked like new.
A co-worker had a similar kitchen fire. She use a competitor and is very dis-satisfied with their work and work ethic.
I would highly recommend SERVPRO!