What our Customers say...


WE were very satisfied with the work done by SERVPRO! The crew showed great attention to detail. Fatima took great care in washing, by hand, all the valuables and trinkets in the house, as well as wrapping and boxing these items. Frequent personal communication with Rick was greatly appreciated.

The gentleman were very patient, and answered all of my question

SERVPRO crew were professional and very courteous! we were a late in the day Sunday call for them and we
appreciated them staying to finish

Very happy with SERVPRO Mundelein/Wauconda and I've already referred my neighbors.

After a small kitchen fire that resulted in a lot of smoke damage, we signed with SERVPRO. I can not begin to say enough about the quality of their work. Rick and Fatima were very understanding and supportive, knowing how difficult the situation was.
Along with their staff, they made sure to handle all of our belongings with a great deal of care. Rick was available anytime I had a question or concerns. They were able to remove all the odor from my home. My carpet felt and looked like new.
A co-worker had a similar kitchen fire. She use a competitor and is very dis-satisfied with their work and work ethic.
I would highly recommend SERVPRO!

I want to thank you for what you did to for the water damage in my basement. It was a pleasure doing business with you



It is nice to know someone who has the type of business that goes the EXTRA MILE  to help ease your worries.

We've been very IMPRESSED by the way we have been treated as friends versus customers. Rick, Micah, and Mark are top notch!!

FRIENDLY, COURTEOUS, and VERY PROFESSIONAL!! I am extremely pleased with SERVPRO Staff!

Micah and Mark have been WONDERFUL! It was great to work with someone so professional and yet friendly in the middle of my crisis


Sherry  reviewed SERVPRO of Mundelein / North Wauconda5 star

Rick did a great job at my house yesterday. I would highly recommend him to anyone Timely, professional, and nice. I have been referring people to this company for years. They always do a fine job!

Rick was very courteous and quick with his concerns about mold. He addressed the issue quickly and we were pleased with the remediation.

Very professional, he exceeded any and all expectation. Rick did a superb job. He went over and above his call of duty. I will highly recommend him.

Rick was outstanding. He was very knowledgeable and helpful. I really appreciate all the help and consideration that Rick demonstrated at the most stressful time. He made sure that the job was cleaned daily. He was very prompt and did a wonderful job with the clean up.

Rick is very polite and honest. As I am somewhat physically disabled, Rick moved some items to get to the walls. You don't see that too often these days.

You guys Rock

Our SERVPRO team gave us the best service. They treated our property with respect and care. This company is very professional. I would highly recommend this company.

The quick response really helped our stress level and prevented possible further damage to the room. Excellent team!

The team was very responsive to all of our needs, especially our 99-year-old resident.

He was professional, knowledgeable and overall terrific! I was thrilled with Rick and SERVPRO of Mundelein/North Wauconda. I would use the again - no question. They truly made the best of a difficult situation.

We had a substantial flood in our basement and called Rick for assistance. The first thing Rick did upon arrival was to assure us that he is there to take care of everything and that we shouldn't worry. His words and tone immediately put us at ease and for the next couple of weeks; he was true to his word. We couldn't be happier with the level of service and will undoubtedly recommend Rick and SERVPRO of Mundelein/North Wauconda to our family and friends without hesitation.