Recent Posts

Mundelein/North Wauconda Smoke and Soot Cleanup

9/18/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Mundelein/North Wauconda will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
(847) 469-6982

National Preparedness Month, What You Can Do!

9/14/2018 (Permalink)

Five steps to prepare for a disaster:

  1. Be informed about emergencies that could happen in your community, and identify sources of information in your community that will be helpful before, during and after an emergency.
  1. Make a plan for what to do in an emergency. Be sure to practice your plan twice a year and ensure everyone understands their responsibilities and works together as a team.
  1. Build an emergency supply kit. Stock your emergency kit with enough food and water for three to seven days. Include a weather radio, flashlight, batteries and first-aid items. Also place a set of multi-purpose tools, copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, and insurance policies), cell phone chargers, blankets, and emergency contact information in the kit. Be sure to keep some extra cash on-hand in case ATM machines are not functioning due to damage or loss of power.
  1. Develop a home inventory. Supplement this inventory with photographs or video and store this information in a safe place.
  1. Make sure your smartphone is set to receive Wireless Emergency Alerts. America’s wireless industry is helping to build a Weather-Ready Nation through a nationwide text emergency alert system, called Wireless Emergency Alerts (WEA), which will send messages to your phone during and warn you when weather threatens. For more information, visit http://www.nws.noaa.gov/com/weatherreadynation.

For more useful information, visit ready.gov.

Source:http://www.accesshomeinsurance.com/its-national-preparedness-month-be-disaster-aware-take-action-to-prepare/

Mundelein/North Wauconda 24Hour Emergency Water Damage Services

9/12/2018 (Permalink)

SERVPRO of Mundelein/North Wauconda is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (847) 469-6982

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mundelein/North Wauconda has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Mundelein/North Wauconda

SERVPRO of Mundelein/North Wauconda specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Working Fire Alarms save Lives!

8/28/2018 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

More than one-third (38 percent) of home fire deaths result from fires in which no smoke alarms are present.

The risk of dying in a home fire is cut in half in homes with working smoke alarms

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance. For more on emergency preparedness, contact SERVPRO of Mundelein/North Wauconda

•Install smoke alarms on every level of the home, including the basement.

•Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.

•Test smoke alarms at least once a month using the test button.

•Replace batteries in all smoke alarms at least once a year. If an alarm "chirps," the battery is low and should be replaced right away.

•Replace all smoke alarms when they are 10 years old.

Source: www.NationalProtectionAssociation.com

Do you have a mold problem in you Mundelein/North Wauconda Home

8/21/2018 (Permalink)

Does Your Mundelein/North Wauconda Home Have A Mold Problem?

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (847) 469-6982

August is Family Fun Month!

8/14/2018 (Permalink)

August is Family Fun Month and with 31 days until September, there is still plenty of summer fun to be had.

Family fun doesn’t need to be extravagant, it can be anywhere, any time. And you don’t need to go far to have fun.

31 Ideas to Celebrate Family Fun Month:

  1. Go on a picnic

  2. Visit a water/amusement park

  3. Take a trip to the local children’s museum

  4. Take a ferry ride

  5. Play a game of charades

  6. Run through the sprinklers at the playground

  7. Make s’mores

  8. Put a jigsaw puzzle together

  9. Go see a movie…Disney PLANES opens August 9th!

  10. Go on a treasure hunt

  11. Play hide and seek

  12. Play miniature golf

  13. Go to the beach and build a sand castle

  14. Play Marco Polo at the pool

  15. Walk along a boardwalk, indulge in hotdogs and cotton candy

  16. Build an indoor fort, tent or teepee

  17. Have a water balloon fight

  18. Sit around a campfire and tell scary stories

  19. Go through your childhood pictures and share a special memory with your child

  20. Go on a bike ride

  21. Be a tourist in your own town and visit a popular attraction

  22. Blow bubbles (better yet make your own!)

  23. Go to an arcade and play video games

  24. Go horseback riding

  25. Spend a Saturday morning in your pajamas, watching cartoons and eating cereal

  26. Go for Sunday brunch

  27. Toss a Frisbee around

  28. Roll down a grassy hill

  29. Spend an evening star gazing

  30. Go to the zoo or aquarium

  31. Take a family photo and/or use the Disney Story app to share your family fun memories with others.

    No matter where you live or what your budget is – there is something here for every family.

     One of the best parts of parenthood is reliving your childhood with your kids and creating lifelong memories. Take these 31 days to spend time with your kids, talk to them but most all –  enjoy them.

    Source:https://www.babble.com/kid/august-is-family-fun-month-31-ideas-to-celebrate/

Jobs that can be Biohazardous

8/1/2018 (Permalink)

SERVPRO of Mundelein/North Wauconda professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean, safe homes, and offices.

Blood-borne Pathogens

SERVPRO Mundelein/North Wauconda remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO technicians thoroughly clean, disinfect, and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of Mundelein/North Wauconda follow federal and state guidelines to properly clean all surfaces.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Mundelein/North Wauconda can clean and restore your property and contents.

Arson and Vandalism

SERVPRO is recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO remove the sewage, contaminants and moisture, disinfecting as they clean. SERVPRO help ensure the structure is properly cleaned, disinfected, and deodorized.

Call us today for more information

847-469-6982

Does your Homeowners insurance cover mold

7/31/2018 (Permalink)

By Les Masterson Posted : March 2, 2017 

Homeowners insurance covers mold damage if it was caused by a "covered peril." Otherwise, an insurance company will likely not cover mold damage. There are exceptions, which we will get into later in this article.

Let Insurance.com help you find affordable home insurance now.

Home insurance policies usually don't cover mold that resulted from a preventable water leak, flooding, or high humidity.

Home insurance companies also typically don't pay for maintenance issues that insurers think a homeowner should have prevented. Insurers expect homeowners to proactively take care of those problems before they need to file an insurance claim.

Home insurance covers mold if a "covered peril" caused the mold. In that case, your home insurance policy will likely pay for repairs and clean-up.

Here are some of home insurance's covered perils:

  • Fire
  • Lightning
  • Vandalism or malicious mischief
  • Damage caused by vehicles
  • Theft
  • Falling objects
  • Weight of ice, snow, or sleet
  • Accidental discharge or overflow of water or steam from plumbing, heating, air conditioners, sprinkler systems, or household appliances
  • Frozen pipes

Let's take a look at some real world examples. When home insurance will likely cover you:

  • An ice dam forms in a roof gutter during a rough winter and water backs up under your shingles. The water leaks into your attic, soaks your attic floor and insulation, and creates mold.
  • A pipe bursts in your home and dumps gallons of water on the floor and saturates drywall while you're at work. Mold begins to form before you call.
  • A washer hose springs a leak and damages behind your washer. The washer hose isn't old, you stop the leak, and report the damage immediately, but not before mold forms.

These are "sudden and accidental" incidents. Insurance companies typically cover this type of damage. In fact, non-weather-related water damage is one of the most common home insurance claims and one of the most expensive.

When home insurance will likely NOT cover you:

Your basement pipes freeze and burst. You don't notice it for a few weeks. Now, you have a few inches of water on your floor and mold growing. 

Broken shingles on your 40-year-old roof allows water into the attic. Water saturates wood and insulation and leads to mold in the attic.

Mold forms in your shower. You don't think much about it until one day you notice that it's really unsightly and you're concerned about whether it's making your family sick.

In these cases, an insurer will likely not cover the damage. Why? An insurance company expects you to take care of your house. That means properly ventilating the bathroom, replacing an old roof, and checking your basement regularly.  An important reason to stay on top of home maintenance.

Also, the standard homeowners insurance policy does not cover water damage caused by a flood.  Thus if a flood causes water damage that leads to mold, the resulting mold issue would not be covered by your home policy. 

A separate flood policy, will cover mold and mildew, as long as it’s not caused by the homeowner’s failure to inspect and maintain the property after the flood.  That means, once you can get back into your home, you need to start trying to clean up and keep mold from growing or spreading. 

How do I know if my home insurance policy covers mold?

As mentioned earlier, home insurance companies usually don't cover mold damage unless it's directly related to a "covered peril." The good news -- there are exceptions.

Check your homeowners insurance policy to see if there is any language about mold claims. Some insurers offer limited coverage for mold claims. This may mean limiting how much the insurer will pay for a mold-related claim. Or an insurer may increase the cost of a home insurance policy if you have mold-related coverage.

If you don't have mold coverage, you can buy an endorsement to your insurance policy that adds mold coverage. An endorsement is when an insurance company adds additional coverage to a regular home insurance policy, for an additional fee.

Some home policies provide a limited amount of coverage for mold claims.  This can be by capping the amount the insurer will pay, for example at $5,000, or stating that the insurer will only pay for certain services, such as clean-up, and excluding others, such as testing and remediation.

What if my home has had mold problems before?

Insurance companies hate risk. In fact, the insurance industry is all about limiting risk.

Risky homes, such as old homes with old wiring and plumbing, and risky areas, such as high-crime neighborhoods or homes near woods that often catch fire, usually have more claims. Insurance companies don't like paying out many claims.

The same goes for a home with mold or ones with previous mold-related claims. Insurance companies view those homes as risky.

In that case, your insurance company will likely decline a mold endorsement or charge you a lot for that coverage.

That means it might be worth paying for the mold removal yourself.

How do I file a mold damage claim?

Similar to any other home insurance claim, contact your insurance company as soon as possible to file a mold claim.

If you're not sure if your policy covers mold damage, check your home insurance policy or call your insurance company.

Mold grows quickly so take photos and then stop the source of the leak and clean up the water before calling your insurance company. An insurance company expects you to be proactive in fixing problems and avoiding further damage.

Here are the steps to take:

  • Stop the leak. You might need to shut off the water to your home if you have a leaky pipe or patch a hole if there's water coming from your roof.
  • Remove the water with a mop or wet vac. If there's a lot of damage or clean up, call a company that specializes in removing water and clean-up.
  • Remove rugs, insulation, and any other materials that can collect water and become breeding grounds for mold.
  • Open windows and doors and use fans to dry out the area.
  • Wash the area thoroughly. Use non-ammonia detergent and water to clean hard, nonporous surfaces, such as metal, glass, wood, and plastic. Scrub rough surfaces like concrete. Disinfect with water and bleach. Don't mix bleach with ammonia or other household cleaners. Wear non-porous gloves and eye protection.
  • Call your insurance company with detailed information as to damages, what happened, and what prevention and clean-up you've done. Document what's damaged, how much you paid for them, and when you bought them. Take photos.

Don't throw the materials away until you call your insurance company. Take photos and keep the damaged materials. An insurance adjuster might want to see the damaged materials. Put them in a garage or another place that's away from your living areas until you meet with an insurance adjuster.

If you are concerned about possible health risks, discuss with your insurance company if there is a need to move out of the house.  If you do need to move out until the mold is removed, determine how much additional living expenses (ALE) your home insurance will provide you.

How to prevent mold

Mold forms and spreads quickly so it's important to prevent mold by reducing moisture.

The Centers for Disease for Disease Control and Prevention suggests the following ways to control mold growth:

  • Control humidity levels
  • Promptly fix leaky roofs, windows, and pipes
  • Thoroughly clean and remove water after flooding
  • Ventilate shower, laundry, and cooking areas

Mold needs moisture and a "food source" to grow. Food sources include insulation, drywall, carpeting, and mattresses.

Mold is most commonly found in places with high humidity. That can include under leaky pipes and appliance hoses, in attics under a leaking roof, and in basements with drainage issues.

Buying mold insurance

If you want mold insurance and it's excluded from your homeowners insurance policy, ask your home insurance company if you can add an endorsement to your policy. An insurer bases the cost on your home and area's risks.

Mold endorsements will cost you more in humid areas and in older homes made with materials more prone to mold. The cost can range between $500 and $1,500 annually.

Source: https://www.insurance.com/home-and-renters-insurance/home-insurance-basics/mold-coverage.html

Educating Children about Fire Safety

7/23/2018 (Permalink)

Have you educated your kids about fire safety? Do you know how to talk about fire safety with your kids? 

Here are a few tips:

  •  Keep matches and lighters in a secured drawer or cabinet.
  • Have your children tell you when they find matches and lighters.
  • Develop a home fire escape plan. Practice it with your children and designate a meeting place outside.
  • Supervise young children closely. Do not leave them alone even for short periods of time.
  • Take the mystery out of fire by teaching children that fire is a tool, not a toy.
  • Teach children the nature of fire. It is FAST, HOT, DARK and DEADLY!
  • Demonstrate how to stop, drop, and roll if their clothes catch fire.
  • Show children how to crawl low on the floor, below the smoke, to get out of the house and stay out in the case of fire.
  • Teach children not to hide from firefighters, but to get out quickly and call for help. 
  • Teach children to check the door knob before opening the door, if it is hot to the touch don't go out there
  • Practice Fire drills at home, so everyone knows how to get out safely

Extension Cord Safety

7/16/2018 (Permalink)

Roughly 3,300 home fires originate in extension cords each year, killing 50 people and injuring about 270 more.

When extension cords are not properly used, they can overheat and can cause fires to start.

Here are some safety tips to help prevent extension cord fires

  1. Do not overload extension cords with plugs.
  2. Check that they are not damaged. There should be no frayed sockets, loose wires, bare wires, and no cracks.
  3. Never force a fit by cutting off parts from a three-prong plug to fit into a two-slot outlet.
  4. Make sure the extension cords are used for their intended purpose such as indoor or outdoor use.
  5. Do not use a power strip with heaters or fans because they can over heat.
  6. Don’t use a wet extension cord, and don’t keep extension cords near water
  7. When not using the extension cords, keep them unplugged
  8. Don’t have extension cords under carpets, someone could damage it or trip over it